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Job Description

Through our VIP program, we provide support, hosting, training, and other services to some of the biggest and best WordPress sites on the web (, NY Post, CNN, FiveThirtyEight, NY Times, NFL, Major League Baseball, and hundreds more).

Skills & Requirements

As a developer (aka VIP Wrangler) on the VIP team you are responsible for providing code-level support to all of our customers, building and shaping our products as a software engineer, and just generally Making Stuff Go. Here are some skills that will come in handy:

  • Advanced proficiency coding with WordPress. Low-level language or systems experience a plus, but not required.
  • A strong understanding of the Web including HTTP, PHP, HTML, CSS, and JavaScript.
  • Must be comfortable working primarily in a customer-facing role, including providing support and training to other developers.
  • You enjoy collaborating with other developers, reviewing code, and making recommendations on technique or approach.
  • Great troubleshooting skills. Must be able to take big problems and break them down into manageable pieces with elegant solutions—and importantly, keep our customers apprised of progress throughout.
  • The ability to iterate and ship ideas quickly, with loose (at best) direction.


  • Availability outside of traditional business hours. Our customers are global, and rely on us to provide expedient support, at any time of day
  • Great communication skills. We’re a distributed team, so frequent and clear written communication is a must.
  • Self-driven work ethic. You need to be a self-starter who loves taking initiative and seeing things through to completion.
  • Curiosity and the desire to learn. Our business is changing and growing fast, who knows what will be the skills of tomorrow? Flexibility is key.

About Automattic / VIP

Automattic is the company behind, VIP, Akismet, Intense Debate, Gravatar, Polldaddy, Simplenote, and more. We're focused on making the web a better place.

We're also a 100% distributed company: everyone works from their own home or office, and we’re spread out all over the world — California, Texas, New York, Canada, Ireland, Japan, Iceland, Bulgaria, Australia, and more. We track about 70% of our projects on P2-themed blogs, and 30% on public and private Slack channels—no email! Because of the geographic variance, we’re active pretty much 24/7. We care about the work you produce, not just the hours you put in.

You can learn more about how we work, benefits, our development process, and more at

Joel Test score: 12 out of 12

The Joel Test is a twelve-question measure of the quality of a software team.

  • Do you use source control?
  • Can you make a build in one step?
  • Do you make daily builds?
  • Do you have a bug database?
  • Do you fix bugs before writing new code?
  • Do you have an up-to-date schedule?
  • Do you have a spec?
  • Do programmers have quiet working conditions?
  • Do you use the best tools money can buy?
  • Do you have testers?
  • Do new candidates write code during their interview?
  • Do you do hallway usability testing?

view all job listings view all Automattic / VIP job listings VIP Developer at Automattic / VIP - Wordpress