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Job Description

Relentlessly protect the world’s information. Make a difference at Symantec. Across the globe, we are an ‘essential’ partner to both consumers and businesses of all sizes. We combine our talents, our brains, and our creative energy to reinforce our place as a world-class technical community.

In Symantec.cloud, you will have the opportunity to contribute to an industry leading provider of cloud-based services. Our clients trust Symantec.cloud to protect them from online threats and other content management challenges, leaving them free to focus on their business without interruption.

• Provides Storage Array and SAN Fabric management support in a 24x7x365 environment. Specific expertise with HP/3PAR, Hitachi HUS-VM/VSP, Violin or similar technology storage arrays is strongly desired.
•Provides storage monitoring, management and forecasting based on space and performance metrics.
•Key member of the team to evaluate and implement high performance storage arrays to support low latency at over 100,000 IOPS. Possible technologies include both traditional disc based solutions as well as solid state solutions (SSD).
•Responsible for full storage path including array, switches, host based FC cards including software and firmware on Windows and Linux hosts.
•Key member of team to evaluate and implement multiple Disaster Recovery products including VERITAS Global Clustering, VMware Site Recovery Manager, SAN and Host based replication technologies. Demonstrated experience implementing and managing HA capabilities in VMWare and Storage technologies, including experience with replication.
•Anticipates and interprets business/customer needs, assesses requirements, and identifies solutions.
•Provides guidance and accept accountability for the performance and reliability of various cross-platform applications and services, and ensure that system failures are restored in a timely manner, measured against SLAs.
•Monitor backup / restore jobs daily and kick off any failed backup jobs
•Daily Tape Management using NetBackup vault
•Able to install,configure, troubleshoot, and resolve NetBackup, KMS Encryption and VMWare Storage API Backup issues
•Experience with ITIL concepts and practices including Change Management, Service Level Management and Operational Level Agreements strongly preferred.
•Ability to provide root-cause analysis, contribute to the knowledge base, and provide recommendations for continuous improvements to workflow, process, and technology.
•Establish and maintain working relationships within Infrastructure, Operations, Product Development teams, vendors and contractors.
•Ability to work on an on-call rotation.

Skills & Requirements

•Bachelor’s degree in computer science or related technology discipline or equivalent experience.
•6+ years designing, architecting and managing both VMWare and Storage (FC SAN) in a 24x7 critical infrastructure systems environment requiring 99.99% or higher availability with multiple international sites.
•VCP4/5, SCSE, SCSA certifications or higher preferred.
•6+ years of experience working on complex, innovative, large-scale operations environment supporting storage technologies in a VMWare/Windows/Linux environment.
•Extensive experience building, supporting, and troubleshooting high-volume, distributed storage solutions in mission-critical environments.
•Experience with data replication between Data Centers and Disaster Recovery sites is a plus.
•Deep knowledge and experience supporting Fiber Channel storage solutions.
•Demonstrated technical experience with storage and data retention technologies in SAN administration, data backups and retention, and replication technologies. Specific product support is a plus: HP/3PAR T400,F400, & V400 arrays; Violin Solid State Storage Arrays; Hitachi HUS-VM/VSP, Promise, Symantec NetBackup.
•Strong level of experience with design, configuration, capacity planning, tuning and maintenance of high-performance server and SAN based storage systems, SAN fabric switching, fiber channel, HBA’s, zoning, and volume management software in a large scale environment.
•Proficient in Symantec NetBackup KMS Encryption Key Management.
•Demonstrated exceptional NetBackup,installation,configuration, analytical and problem solving skills.
•Familiar with NetBackup/VMWare Shared Storage Options(SSO)
•Working knowledge with Quantum I2000/I6000 tape libraries in a SAN Environment
•At least 5 years of NetBackup 6.X/7.X experience backing up VMWare/Unix/Windows/Database backups
•Strong technical knowledge of current network protocols, operating systems, and standards, including LAN, WAN, TCP/IP, DHCP, DNS, MPIO, FC
•Strong technical experience with server technologies such as Microsoft IIS & SQL 2008/2012.
•Strong virtualization experience supporting complex VMware 5+ vCenter deployments in a large scale High Availability production environment
•Demonstrated experience and knowledge of data center technologies – including electrical power infrastructure (PDU, UPS, patch panels) HVAC, and general data center processes and layout of infrastructure is a plus.
•Candidate must have strong interpersonal skills and able to communicate both verbally and written in a professional manner.
•Extensive hands-on hardware and software troubleshooting experience.
•Able to read and understand technical manuals, procedural documentation, and OEM guides.
•Highly self motivated and directed.
•Experience working in a dynamic team-oriented, collaborative environment.
•Strong desire to learn and grow technically and professionally.
•Providing on-call support for a 24X7 production environment (on-call compensation is provided).



Symantec is an equal opportunity employer. All candidates for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, state or local law.

About Symantec (Cloud Platform Engineering)

Symantec’s new Cloud Platform Engineering team is looking for innovators to help us build a world-class cloud infrastructure from the ground up. Enjoy the creativity and freedom that you would have at a startup, but the stability of a respected Fortune 500 company… 
Protecting people is an important mission, and at the end of the day, that's what we do. The Cloud Platform Engineering team has several current openings, and will continue to invest and grow this team in alignment with our long-term strategy. This is a rare opportunity you don’t want to miss. 
The company has a long-term strategic commitment to the team and these new roles. Besides having a top-notch leadership team and competitive salary and benefits, we offer an open, flexible and supportive environment which will let you bring your ideas to life. We are committed to development, diversity and innovation. Are you ready to help make an impact?

http://cpe.symantec.com/stackoverflow/united-states/cloud-engineering-jobs/

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